Lead Technology Architect – Agility
Job Summary
Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.
This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.
The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.
Your Responsibilities
Identity & Access Management
- Administer Microsoft Entra ID and on-premises AD across all environments
- Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)
- Own hybrid identity via Entra Connect
Messaging & Email
- Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules
- Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations
Collaboration & Voice
- Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)
- Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move
Security & Threat Protection
- Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)
- Lead incident response and maintain hardening controls aligned to CIS benchmarks
Endpoint Management (Intune)
- Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)
- Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts
Certificates, DNS & Web Publishing
- Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms
- Own domain governance, registrations, and the web publishing approval workflow
Artificial Intelligence
- Administer enterprise AI platforms including Claude integrations and Microsoft Copilot
- Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing
Architecture, Governance & Leadership
- Act as technical design authority; maintain standards, runbooks, and documentation
- Lead, mentor, and delegate to a small admin team
- Serve as final escalation point; on-call for critical incidents
Job Details
| Posted Date: | 2026-07-13 |
| Job Location: | Kuwait – Al Jahra |
| Job Role: | Information Technology |
| Company Industry: | Accounting |
Preferred Candidate
| Career Level: | Management |