E-commerce Specialist / Supervisor – Refreshment Trading Co.

We are seeking a highly motivated and detail-oriented E-commerce Specialist/Supervisor to join our dynamic team in Al Farawaniyah, Kuwait. This role is pivotal in enhancing our online presence and driving sales through various e-commerce platforms. The ideal candidate will have a strong understanding of e-commerce strategies, digital marketing, and analytics, with a proven track record of improving online sales performance. You will be responsible for managing our online store, optimizing product listings, and ensuring a seamless customer experience. Your expertise will contribute to our overall business goals and help us maintain a competitive edge in the industrial production sector.

Responsibilities:

1. Manage and oversee the daily operations of our e-commerce platform, ensuring optimal performance and user experience.
2. Develop and implement e-commerce strategies to increase online sales and improve customer engagement.
3. Analyze sales data and customer feedback to identify trends and areas for improvement in product offerings.
4. Collaborate with marketing teams to create effective online advertising campaigns and promotional strategies.
5. Optimize product listings, including descriptions, images, and pricing, to enhance visibility and conversion rates.
6. Monitor inventory levels and coordinate with suppliers to ensure timely product availability.
7. Conduct regular audits of the e-commerce site to identify and rectify technical issues or discrepancies.
8. Train and supervise junior staff to ensure high standards of customer service and operational efficiency.
9. Stay updated with the latest e-commerce trends and technologies to keep the company at the forefront of the industry.
10. Prepare regular reports on e-commerce performance metrics and present findings to senior management.

Preferred Candidate:

1. Proven experience in e-commerce management or a similar role within the industrial production sector.
2. Strong analytical skills with the ability to interpret data and make data-driven decisions.
3. Excellent communication and interpersonal skills, capable of collaborating with various teams.
4. Detail-oriented with strong organizational skills and the ability to multitask effectively.
5. Creative mindset with a focus on innovation and continuous improvement.
6. Proficiency in e-commerce platforms and digital marketing tools.
7. Ability to work independently and take initiative in a fast-paced environment.
8. Strong customer service orientation with a passion for delivering exceptional experiences.
9. Knowledge of SEO best practices and online merchandising strategies.
10. Willingness to adapt to changing market conditions and business needs.

Job Details

Preferred Candidate

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