Technical Support Engineer – Career Hunters

 • System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.

• Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.

• Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.

• Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.

• Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.

• Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.

• User Training: Support end-users with training, guidance, and troubleshooting assistance.

• Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.

Job Details

Preferred Candidate

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