Front Desk Agent – Acico

The Front Desk Agent plays a crucial role in the construction and building industry by serving as the first point of contact for clients and visitors. This position requires a blend of customer service skills, administrative capabilities, and knowledge of the construction sector. The Front Desk Agent will ensure that all inquiries are handled promptly and professionally, contributing to a positive company image and enhancing client satisfaction.

Responsibilities:

1. Greet and assist clients and visitors upon arrival, providing them with necessary information.
2. Manage incoming calls and emails, directing them to the appropriate departments.
3. Maintain a clean and organized front desk area to create a welcoming environment.
4. Schedule appointments and manage calendars for management and project teams.
5. Handle administrative tasks such as filing, data entry, and document management.
6. Coordinate with various departments to ensure seamless communication and service delivery.
7. Assist in the preparation of reports and presentations as required.
8. Monitor and order office supplies to ensure the front desk is well-equipped.
9. Address client inquiries and resolve issues in a timely manner.
10. Provide support during company events and meetings, ensuring all logistics are managed effectively.

Preferred Candidate:

1. Excellent verbal and written communication skills.
2. Strong organizational and multitasking abilities.
3. Proficient in Microsoft Office Suite and other relevant software.
4. Ability to work independently and as part of a team.
5. Customer-oriented mindset with a friendly demeanor.
6. Previous experience in a front desk or administrative role is preferred.
7. Knowledge of the construction industry is a plus.
8. Fluency in English; knowledge of Arabic is an advantage.
9. Strong problem-solving skills and attention to detail.
10. Willingness to learn and adapt to new challenges.

Job Details

Preferred Candidate

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