Claims Officer

The Claims Officer is responsible for collating correct and complete documentation in a timely

manner to process claims from company.

₋ Ensure promotion list is shared with channels based on bulletin;

₋ Ensure Key Accounts Managers are informed when the promotions start and end;

₋ Validates credit notes received from channels through Key Accounts against the company

bulletin at the end of every promotion;

₋ Collect accurate information and documents to process claims;

₋ Monitoring the progress of a claim;

₋ Consolidate list of claims and sends the report to the Product Manager to present to top

management; also sends a list to Finance to track.

₋ Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.

Reports

₋ Prepare and submit periodic reports to Direct Management covering all activities related to

company Claims Management and any issues that may arise.

Job Details