Technical Support Engineer – Alabrak International Power Systems (AIPS)

About the Company

Al-Abrak International Power Systems Co. (AIPS) is a leading provider of advanced power solutions in Kuwait, specializing in supplying, designing, and maintaining diesel and gas generators, marine engines, micro gas turbines, and rental power systems. As the exclusive distributor for globally renowned brands such as Baudouin, Margin, and Capstone, AIPS combines international excellence with local expertise to deliver innovative and reliable energy solutions.

Position Summary

The Technical Support Engineer will play a critical role in managing technical projects, supporting customer needs, and collaborating with internal and external stakeholders to ensure seamless delivery of solutions. This position is ideal for an individual with a strong background in electric power generation and oil & gas applications who excels in problem-solving, communication, and project management.

Key Responsibilities

1. Technical Project Management

  • Manage and implement projects of varying complexity, ensuring timely delivery.
  • Identify and address project issues or recommend alternative solutions.
  • Monitor and report on project status, maintaining comprehensive documentation.

2. Technical Support

  • Provide hands-on technical support to customers, addressing inquiries and requirements.
  • Review customer specifications for compliance and prepare technical proposals, submittals, and documentation.
  • Assist field engineering teams during system installation and commissioning.
  • Evaluate technical risks and propose mitigation strategies to ensure project success.

3. Collaboration and Communication

  • Work with technical and engineering teams from global brands like Baudouin, MTU, Cummins, Caterpillar, Perkins, and Others.
  • Participate in coordination meetings, design reviews, and site audits.
  • Support contract negotiations by reviewing and advising on engineering-related clauses.

Job Details

Posted Date: 2025-01-23
Job Location: Kuwait – Hawali
Job Role: Customer Service and Call Center
Company Industry: Energy & Renewables; Electrical Engineering; Heavy Industry & Metallurgy

Preferred Candidate

Suite de l’annonce…