Restaurant Waitress – Al-Fozan Enterprises General Trading & Contracting Co.

We are seeking a dedicated and enthusiastic Restaurant Waitress to join our dynamic team at our prestigious business consultancy services establishment in Al Kuwait, Kuwait. As a Restaurant Waitress, you will play a vital role in ensuring that our guests enjoy a memorable dining experience. Your responsibilities will include taking orders, serving food and beverages, and providing excellent customer service. You will be the face of our restaurant, and your ability to connect with customers will be essential in contributing to our reputation for outstanding service. We are looking for someone who is not only skilled in the art of hospitality but also possesses a keen understanding of food and beverage offerings. Your role will require you to work collaboratively with kitchen staff and management to maintain a smooth and efficient operation. If you have a passion for serving others and can thrive in a fast-paced environment, we encourage you to apply.

Responsibilities:

1. Greet and welcome guests in a warm and friendly manner, providing a positive first impression.
2. Take customer orders accurately and efficiently, ensuring that all preferences and special requests are noted.
3. Serve food and beverages promptly and professionally, ensuring that presentation meets our high standards.
4. Respond to guest inquiries and concerns with a proactive and positive attitude, ensuring customer satisfaction.
5. Collaborate with kitchen staff to ensure timely food preparation and delivery, enhancing the overall dining experience.
6. Maintain cleanliness and organization of the dining area, ensuring that tables are set and ready for guests.
7. Process payments and handle cash transactions accurately, following company procedures.
8. Assist in training new staff members on restaurant policies and customer service standards.
9. Participate in team meetings and contribute ideas for improving service and operational efficiency.
10. Stay updated on menu changes and specials to effectively communicate with guests and promote offerings.

Preferred Candidate:

1. Strong interpersonal skills with the ability to build rapport with guests and colleagues.
2. Excellent communication skills, both verbal and written, to convey information clearly and effectively.
3. Ability to multitask and work efficiently in a fast-paced environment while maintaining attention to detail.
4. Previous experience in a restaurant or hospitality setting is preferred, showcasing a solid understanding of service standards.
5. Positive attitude and a genuine passion for providing exceptional customer service.
6. Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
7. Strong problem-solving skills to address customer issues and enhance their overall experience.
8. Ability to work collaboratively within a team, contributing to a supportive and productive work atmosphere.
9. Willingness to learn and adapt to new processes and menu items as the business evolves.
10. Professional appearance and demeanor, reflecting the standards of our establishment.

Job Details

Preferred Candidate

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