Enterprise Account Manager – Strategic Accounts - SOS HR Solutions

Key Responsibilities

Build, strengthen, and expand long-term relationships with C-level stakeholders across assigned strategic accounts.
Lead strategic account planning and governance processes, ensuring delivery excellence, profitability, and alignment with client objectives.
Identify, position, and close upsell and cross-sell opportunities across applications, cloud, cybersecurity, digital transformation, and managed services.
Ensure seamless delivery of projects by acting as the bridge between client leadership and internal delivery teams, escalating when needed.
Monitor account health (revenue, profitability, customer satisfaction, renewals) and take proactive action to defend and grow share of wallet.
Leverage local contacts and market knowledge in Riyadh and KSA to strengthen Company’s footprint and competitive edge.
Collaborate with Marketing, Alliances, Presales, and Service Delivery to bring new value-added solutions to clients.
Support the company’s transition into a verticalized approach, tailoring engagement strategies for BFSI, Government, Energy, and other industries.
Maintain disciplined CRM updates (Microsoft Dynamics), ensuring accurate forecasting, pipeline visibility, and governance.
Represent Company at executive briefings, steering committees, and industry forums to reinforce thought leadership and trust.

Job Details

Nationality:

Saudi Arabia