Demand Planner – Pharmaceutical – Mohamed N. Al Hajery and Sons Co. LTD

Responsible for analyzing sales data to create accurate demand forecasts and act as the central

communication link between suppliers/principals, internal teams, and customers in both private and public

sectors, the Demand Planner ensures seamless coordination, timely resolution of shipment issues, and

accurate reporting to support informed decision-making in the pharmaceutical division.

Key Roles and Responsibilities

Demand Planning Activities

Demand Forecasting and Analysis

▪ Create, maintain, and communicate accurate product forecasts, analyzing sales trends, and applying

demand assumptions.

▪ Review monthly sales data for all products/SKUs and track forecasts for pipeline products, identifying

reasons for growth or decline in sales.

▪ Collaborate with Sales Management to ensure current product listings and build market share

assumptions, adjusting forecasts to align with production plans and customer allocation .

▪ Provide analytical support for Revenue Management and Marketing teams, contributing to the monthly

Demand Review and annual Sales Planning process.

▪ Adopt and manage forecasting tools (e.g., SAP Integrated Business Planning, Discontinuation tracking,

Forecast templates) to improve forecast accuracy continually .

▪ Conduct portfolio-level analysis, recommending actions for SKU rationalization, product optimization, and

profitability improvements.

▪ Lead the communication with principal to arrange their annual forecast and keep updating on monthly

basis.

Stakeholder Coordination and Communication

▪ Serve as the primary point of communication between customers in private and public sectors, including

KOC, MOH, and suppliers, to ensure smooth order processing and follow-up on purchase orders’ status.

▪ Coordinate with suppliers and principals on any supply chain issues.

▪ Track all shipment data, including invoicing, quantity, and regulatory compliance, proactively addressing

and resolving issues by coordinating with relevant stakeholders.

▪ Manage new product setup within the system and maintain up-to-date sales trend analysis.

▪ Regularly communicate shipment statuses and updates with the Pharmaceutical and Supply Chain

Directors.

▪ Work as an intermediary between suppliers and the procurement team to resolve issues like expiries and

Free of Charge (FOC) products, etc.

Compliance and Process Improvement

▪ Ensure compliance with internal policies, including the Global Business Ethics and Compliance Program,

Global Quality policies, Safety and Environmental standards, and HR policies.

▪ Identify and implement process improvements within demand planning and communication processes to

optimize efficiency and accuracy.

Reports

▪ The Demand Planner is responsible for preparing comprehensive reports on sales data, demand forecasts,

shipment statuses, and issue resolutions, ensuring that key stakeholders are informed and aligned with

ongoing supply chain and compliance activities.

Job Details

Preferred Candidate

Suite de l’annonce…