Call Centre Agent

Key Roles in F&B Call Center

• Call Center Agents/Representatives: Responsible for handling high-volume inbound calls, greeting customers professionally, and taking food/beverage orders for delivery or pickup.
• Tele-sales/Inside Sales Representative: Focused on outbound calls to potential clients to introduce new F&B products, build relationships, and close sales, particularly for business-to-business (B2B) catering or supply.
• Dispatcher/Fleet Supervisor: Coordinates the delivery of food orders, ensuring smooth operations between the kitchen and the customer.
• Sales Coordinator (F&B): Supports the sales process, manages client inquiries, and ensures efficient product delivery, sometimes with 3-5 years of experience required in the local F&B market.
• Ability to work as part of a team – coordination required with Chef’s team and delivery team.

Job Details

Preferred Candidate

Suite de l’annonce…