Senior Account Manager – IT Solutions – SOS HR Solutions

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our Kuwait team. The successful candidate will be responsible for driving new business, managing strategic customer relationships, and expanding our footprint across enterprise and government accounts in Kuwait.

This role requires an experienced sales professional with an established network in the Kuwait market and a proven track record of selling high-value IT services, digital transformation solutions, cloud, Data & AI, Microsoft technologies, and Cyber Security solutions.

The ideal candidate must possess excellent consultative selling skills, understand customer business challenges, and be capable of positioning complex solution offerings that deliver measurable business outcomes.

Key Responsibilities

Business Development

• Identify, develop, and close new business opportunities across enterprise, government,

healthcare, banking, education, and energy sectors in Kuwait.

• Build and execute strategic account plans to achieve and exceed annual sales targets.

• Generate a healthy sales pipeline through direct customer engagement, networking,

referrals, and partner relationships.

• Develop long-term relationships with CIOs, CISOs, CTOs, Heads of IT, Digital

Transformation leaders, and business executives.

• Identify opportunities for recurring managed services and long-term digital transformation

engagements.

Account Management

• Own and manage assigned strategic accounts throughout the complete sales lifecycle.

• Understand customer business objectives and translate them into technology-led

solutions.

• Develop trusted advisor relationships with key stakeholders and executive sponsors.

• Maintain regular account reviews and identify opportunities for account growth.

• Ensure high customer satisfaction and long-term customer retention.

The primary focus of the role is the sale of professional services, consulting services, managed

services, and niche technology solutions, rather than hardware or product resale.

Sales Leadership

• Lead customer presentations, executive briefings, workshops, and solution discussions.

• Work closely with solution architects, pre-sales consultants, and delivery teams to

develop winning proposals.

• Coordinate with technology partners and vendors during opportunity development.

• Manage RFPs, RFIs, RFQs, commercial negotiations, and contract closure.

• Accurately maintain sales forecasts and CRM updates.

Job Details

Preferred Candidate

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