Business Director – ICT Division – SOS HR Solutions
Role Purpose
The Business Director is the overall owner of business performance across all IT channels. This role is fully responsible for growth, sales, revenue delivery, and P&L performance, while working closely with the individual Business Segment Heads and the Operational Head (Project Head)
who ensures execution and operational continuity. The mandate is to grow the business in a controlled, profitable, and scalable manner, not just
maintain operations.
Key Responsibilities
1. Business Growth & Sales Ownership
• Full ownership of sales targets, revenue growth, and GMV across the channels.
• Define and execute channel-wise growth strategies.
• Ensure clear monthly, quarterly, and annual targets are set and achieved.
• Drive performance through segment heads by leading and holding teams accountable.
2. P&L & Financial Accountability
• Own full P&L responsibility for ICT Division.
• Ensure revenue growth is aligned with profitability and margin discipline.
• Work closely with Finance to:
o Review monthly P&L per channel
o Improve margins
o Control overheads
o Justify budgets and investments
• Any budget exceedance must be pre-approved by management.
3. Strategic Direction & Market Expansion
• Define medium-term and long-term growth roadmap for each channel.
• Identify:
o New revenue streams
o Cross-selling opportunities
o Market expansion (local & regional)
• Present structured business plans and forecasts to management.
• No speculative or assumption-based projections — all plans must be data-backed.
4. Leadership & Accountability
• Lead and manage all Segment Heads, who remain responsible for:
o Execution
o Sales delivery
o Channel performance
• Establish clear KPIs and performance dashboards.
• Recommend hiring, restructuring, or exits based on performance.
• Act as the single point of accountability for results.
5. Coordination with Operations
• Work closely with the Operational Head (Project Head) to:
o Ensure growth plans are operationally executable
o Avoid breakdown between strategy and execution
• Operations execution remains with the Operational Head;
commercial success remains with the Business Director.
6. Governance & Reporting
• Provide weekly/monthly/quarterly performance updates to:
o CEO
o Vice Chairman/Board (as required)
• Ensure transparency, structured reporting, and early escalation of risks.
KPIs & Success Metrics
• Revenue & GMV growth
• Profitability / EBIT improvement
• Channel-wise sales performance
• Forecast accuracy
• Budget adherence
• Team performance delivery
Job Details
| Posted Date: | 2026-01-21 |
| Job Location: | Kuwait – Al Kuwait |
| Job Role: | Management |
| Company Industry: | Human Resources |
