Sales Associate

Responsible for implementing the day to day Sales activities within Electronics Retail

Showroom and maintain excellent customer relationships and satisfaction while achieving the

Retail Department’s Sales targets, in line with company Electronics’

Key Roles and Responsibilities

₋ Implement all Electronics sales activities in line with the Retail

Department’s set guidelines and standards.

₋ Maintain a thorough knowledge of Electronics products in order to provide

Clients with accurate and solid information.

₋ Acquire a clear understanding of the Electronics Retail Market in order to collect

relevant information about competitors’ services and prices, and customer needs

that are not being met by company .

₋ Meet and exceed monthly established targeted sales goals.

₋ Attach price tags to merchandise within the showroom.

₋ Guide clients towards the products they have requested for in a professional

manner.

₋ Address customer questions and concerns regarding products, prices and

availability of products.

₋ Resolve customer complaints in a timely and professional manner in order to

maintain customer satisfaction and retention.

₋ Enter new customer details, and process product purchases into the system while

ensuring high level of information security.

₋ Coordinate with the Direct Manager to provide competitors’ information to the

concerned departments within Electronics in order to utilize such

information in a profitable manner.

₋ Perform ad-hoc activities and other duties related to the job as assigned by Direct

Manager.

Job Details