Assistant Store Manager – Hypermarket – Nasser Sports Center

 Assist in enhancing sales through Identification and analysis of practices and initiatives being implemented by competitors

 Enhance sales through Identification and analysis of trends such as footfall, conversion rates, bill value, individual SKU

 sales, etc. for the store.

 Assist in achieving of sales targets which have been set for the store; Cascade store targets to the floors /departments and

drive team to meet these targets

 Assist in ensuring that store is following SOP and Cash handling process properly & conduct audits.

 Assist in maintaining selling related reports, feedback reports based on products on store operational improvements plans

for his store

 Assist in Conducting Daily store checklist.

 Continually reviewing achievement of sales targets and take corrective measures where required; Analyze operating and

financial statements for profitability ratios.

 Assist in optimal inventory management at the store by conducting periodic merchandise availability audits and giving

feedback to merchandising depm1ment i n this regard

 Main high levels of customer service, ensure effective cash control s and availability of stock and supplies at the store

 Assist in ensuring smooth movement of stocks through effective management of inbound and outbound logistics

 Ensure minimization of shrinkage level s at the store and ensure minimization of costs by optimal authorization of funds for

operational expenses like stationery, conveyance, phone, staff welfare, etc.

 Train personnel and sensitize employees on stock loss due to shoplifting, spoilage, etc.

 Foster the highest standards of customer service excellence at the e store; Build a connect with the customers and

 understand customer needs

 Ensure adherence to mystery shopping standards in the department and constantly endeavor to improve the mystery

shopping scores

 Assist in Implementing process improvements at the store as per feedback solicited from customers and best practices

 Drive improvisations in current service levels by tracking customer satisfaction metrics at the store.

 Assist process compliance at the store to corporate guidelines laid down in terms of VM, mystery shopping, etc.

 Assist adherence to set standards by conducting periodic audits and taking corrective actions

 Support to maintain the look of the store in consultation with the visual Merchandiser; Assist sequential linkage for layout of

store in consultation with Visual Merchandiser

 Update the Merchandising team of the latest trends in the market, price, product, of competitors as well as customer

demand

 Ensure availability of items on sheet is maximized efficiently and issues escalated in a timely manner.

 Ensure store remains legal at all times, no expiry, sheet tag compliance, hygiene standards, safety etc.

 To comply with the company’s fire and Health & Safety Policies.

 Perform other task as assigned by the management.

 Assist in monitoring performance of direct reporters and guide them in managing their performance by providing

appropriate feedback

 Allocate work to subordinates, nominate for training as per the organization 's guidelines and manage leave and overtime to

ensure the efficiency of the group.

 Ensure that subordinates are aware and familiar with assigned tasks and responsibilities

 Assists in administration of staff issues. Participates in delivering highest standards of in store training including weekly

communication, daily de-briefs, product knowledge and on the job coaching

 Assist in conducting training for his employees related to selling skills, customer services, appearance/ethics & Time

Management

 Assist subordinates in resolution of any problems, discrepancies, and inquiries

Job Details

Preferred Candidate

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