Documentation Coordinator – Alghanim Industries
Job Responsibilities
- Explain all services available to the customer, including packing, moving, forwarding, shipping, storage and insurance. (Inbound and outbound).
- Clearly explain to the customer their responsibilities and the services for which the company is responsible.
- Establish a detailed contract for each move that specifies the business and service level agreement. Ensure both parties sign the contract before the move begins.
- Accurately maintain all required documentation and handle all communication with the customer, agents, carriers, and the company.
- Send a quotation when a pre-move is requested by a booker (overseas agent) within 3 working days and to the customer within 4 working days.
- Send shipping documents and instructions within the following timelines:
- Air shipments: within 24 hours.
- Sea shipments: within 3 working days.
- Confirm delivery to the booking agent within 2 working days.
- Send the signed delivery note, packing list within 4 working days.
- Issue invoices within 30 working days.
Job Details
| Posted Date: | 2024-11-11 |
| Job Location: | Kuwait |
| Job Role: | Administration |
| Company Industry: | Heavy Industry & Metallurgy |
