Customer Success Executive – Burhantec

We are seeking a motivated and results-driven Bilingual Customer Success Executive to join our growing Auto parts sales team located in Kuwait. The ideal candidate will be passionate about customer satisfaction and will play a critical role in helping our clients maximize the value of our products and services.

 

Key Responsibilities:

  • Build and maintain strong relationships with automotive customers, including retailers, garages, and fleet operators.
  • Understand customer needs and recommend appropriate auto parts and services tailored to their requirements.
  • Monitor customer engagement, usage metrics, and feedback to identify opportunities for improvement and growth.
  • Collaborate with sales, technical support, and logistics teams to resolve customer issues and ensure timely delivery of products.
  • Conduct regular follow-ups and business reviews with customers to assess satisfaction and gather insights.
  • Identify upselling and cross-sell opportunities to enhance customer accounts and drive revenue growth.
  • Stay informed and updated about industry trends, product developments, and competitor offerings to provide relevant information to customers.

Job Details

Posted Date: 2024-10-21
Job Location: Kuwait – Al Kuwait
Company Industry: Automotive Repair, Spare Parts, & Support Services

Preferred Candidate

Suite de l’annonce…