Counter Staff (Money Exchange) – Kuwait india International exchange company
The Counter Staff position in Money Exchange is a vital role within the financial services sector, particularly in Kuwait. This position requires individuals who are detail-oriented, customer-focused, and possess strong numerical skills. As a Counter Staff member, you will be responsible for facilitating currency exchanges, providing excellent customer service, and ensuring compliance with financial regulations. The role is ideal for those looking to build a career in finance while interacting directly with clients and managing transactions.
Responsibilities:
- Assist customers with currency exchange transactions efficiently and accurately.
- Provide information on current exchange rates and financial products.
- Maintain a clean and organized counter area to enhance customer experience.
- Ensure compliance with all regulatory requirements and internal policies.
- Handle cash and electronic transactions securely, minimizing errors.
- Resolve customer inquiries and complaints in a professional manner.
- Monitor and report any suspicious activities to the management.
- Participate in training sessions to stay updated on financial products and services.
- Collaborate with team members to achieve sales targets and improve service delivery.
- Assist in inventory management of currency and related materials.
Preferred Candidate:
- Strong communication skills, both verbal and written.
- Excellent numerical and analytical abilities.
- Customer-oriented with a friendly demeanor.
- Able to work in a fast-paced environment.
- Proficient in using financial software and tools.
- Ability to work flexible hours, including weekends and holidays.
- Team player with a positive attitude.
- Detail-oriented with a focus on accuracy.
- Previous experience in a customer service role is a plus.
- Willingness to learn and adapt to new financial regulations.
Job Details
Posted Date: | 2024-10-15 |
Job Location: | Kuwait |
Company Industry: | Financial Services |